Terraspace offers premium residential solutions that elevate everyday living. This exclusive gated community in Coimbatore features meticulously designed homes and state-of-the-art amenities, providing an unparalleled living experience.
Proven Track Record
Customer Satisfaction
We Have Completed
Average Answer Time.
The Challange
Following a period of rapid growth and development, Terraspace sought to achieve greater operational efficiency and alignment in their marketing efforts. They decided to focus primarily on enhancing their customer engagement, lead generation processes, and community management functions.
Terraspace’s rapid expansion had led to inconsistent and fragmented marketing strategies across their various residential projects. The multiple manual and non-transparent lead generation processes were areas Terraspace was eager to streamline and optimize.
Moreover, with increasing competition in the real estate market, Terraspace aimed to stay ahead by adopting advanced digital marketing strategies. They were determined to maintain their focus on delivering exceptional customer experiences while improving their agility and responsiveness to market changes.
What did
Martellect do
Terraspace & Martellect’s shared commitment to blending innovation with strategic execution made our partnership an ideal fit. Martellect has been collaborating with Terraspace since early 2022 on two critical initiatives: Digital Lead Generation and Community Engagement Optimization, supporting Terraspace in enhancing their market presence and operational efficiency.
Digital Lead Generation – Martellect works closely with the Terraspace marketing team to develop, implement, and optimize digital lead generation strategies. Utilizing advanced analytics and targeted campaigns, Martellect has successfully delivered high-quality leads across three key residential projects: The Greens, Urban Villas, and Lakeside Residences.
Community Engagement Optimization – Martellect has led the transformation of Terraspace’s engagement strategies by integrating cutting-edge CRM tools and developing personalized communication channels. This includes implementing a robust system to streamline inquiries and follow-ups, ensuring seamless interaction between potential residents and the Terraspace sales team.
Through these initiatives, Martellect has helped Terraspace achieve significant improvements in lead quality, conversion rates, and overall customer satisfaction.
The Results
- 300+ Leads Generated every Month
- Maintained 3% Site Visits from Digital Leads.
- 6 Conversions average maintained every month.
- Digital Channels Activated
